Madrid, Spain · Industrial & technology sector

JORGE ROCA

IT Director at CLAUGER — IT optimization, global infrastructure and international expansion.

Solid knowledge and extensive experience in IT focused on business growth. Managing IT departments, leading teams, running projects and controlling budgets. Always motivated to find opportunities in change and take the business to the next level.

Professional profile
Current roleIT Director
OrganizationClauger
In role since2025
IT experience+20 years
EducationComputer Eng. · MBA · AI
LanguagesSpanish · English · Italian
01 — CAREER

Career

Over two decades in IT, from systems administration to international infrastructure leadership.

Clauger

2021 — Present

IT Director

May 2025 — Present
Madrid, Spain

At CLAUGER, as leaders in comprehensive solutions, we combine our expertise in engineering, technology, and sustainability to transform critical processes into extraordinary results. Our core values as a family-owned company are: our human team, innovation, and customer satisfaction, guiding us every step of the way to ensure the best outcomes.

IT Manager

Sept 2021 — Apr 2025
Madrid, Spain

From the IT department, we drive the digitalization and optimization of our operations through the implementation of advanced technologies. We believe in the power of technology to support our human team in all their needs, simplifying processes and improving efficiency, aiming to generate a positive impact on our environment and in the end, on our clients.

Famosa

2005 — 2021 · 16 years

IT & Security Manager

Mar 2014 — Aug 2021
Alicante / Madrid

Famosa (Fábricas Agrupadas de Muñecas de Onil, S.A.), a leading Spanish toy manufacturer with brands such as Nancy, Nenuco and Pinypon, part of the Italian group Giochi Preziosi since 2019.

Systems Manager

Apr 2010 — Jul 2021
Alicante

Management of the systems platform: servers, virtualization, networking and corporate communications.

Systems Administrator

Sept 2005 — Apr 2010
Alicante

Systems administration, technical support and the first corporate infrastructure rollouts.

Escuela Internacional de Nuevas Tecnologías

2004 — 2005

Professor

Sept 2004 — Aug 2005
Alicante

Teaching operating systems, application design, networking, and equipment maintenance and repair, at vocational education levels.

02 — CAPABILITIES

Expertise

From systems administration to artificial intelligence applied to business.

Infrastructure & systems

Active DirectoryMicrosoft ExchangeNetworking VirtualizationDell PowerEdgeStorage Management WiFiCisco TechnologiesCitrix Metaframe Backup Solutions

Security

IT SecurityInformation Security Management FirewallsBusiness continuity

AI & data

Artificial IntelligenceMicrosoft AzureMicrosoft Power BI

Management & leadership

Project ManagementProject managementTeam leadership Business strategyNegotiationDecision making Business management

Personal skills

ProactivityDisciplineEmpathy LeadershipCommunicationTeamwork SynthesisPatience and observationResults orientation Customer orientationCustomer service
03 — EDUCATION

Education

A technical foundation in computer engineering, extended with executive education and AI training.

Degrees & master's programs

Technical Engineering in Computer Science1998 – 2003
Universidad de Alicante
Master's in Artificial Intelligence Applied to Business2023 – 2024
thePower
ThepowerMBA — Business Expert2021 – 2022
thePower
Master's in Information Technology Security2008 – 2009
Universitat Oberta de Catalunya
Certificate in Pedagogical Aptitude
Universidad de Alicante

Certifications & technical courses

Microsoft Certified Systems Engineer (MCSE)2006
Microsoft Certified Systems Administrator (MCSA)2005
CCNA — Cisco Certified Network Associate2006 – 2007
Formummed
OpenAI on Azure2024
NALLAM Formación · Distinction
Business Intelligence — Power BI2023
Cloud Formación TIC · Distinction

Executive education

Harvard Business School Online — Leading People, Negotiating, Time Management · IMF Business School — Leadership Program · Lee Hecht Harrison — The Accountable Manager Program · OTTO WALTER — Executive Cicle, Leadership and People Management

04 — PROJECTS

Featured projects

30+ infrastructure projects delivered throughout his career, grouped by area.
01

Critical infrastructure

  • Server virtualization (VMware / vSphere)
  • Server platform renewal (Dell)
  • Active Directory and corporate email (Exchange)
  • Backup of critical systems (Symantec, Veritas)
  • Business continuity plan
02

Security

  • Corporate antivirus (Kaspersky, McAfee, Microsoft Endpoint)
  • Firewalls and secure remote access (Cisco ASA, RSA)
  • Perimeter management platform (ISA / TMG)
  • Corporate security and continuity plan
03

Communications & networks

  • International IP telephony (France, Mexico / Telmex)
  • WAN / LAN redundancy at critical sites
  • Radio frequency and access control
  • Corporate videoconferencing (Cisco VCS)
04

Applications & data

  • Corporate knowledge base (Microsoft CRM)
  • ERP access via Citrix Metaframe
  • Corporate instant messaging
  • Incident and database management (SQL Server)
05

International expansion

  • IT rollout for a new international plant
  • Mobile telephony platform migration
  • Automated software distribution (SCCM)
06

Monitoring & support

  • Systems monitoring (Microsoft Operations Manager)
  • Automatic updates (WSUS)
  • Incident management platform (Trak-it)
05 — ACHIEVEMENTS

Achievements & impact

Measurable impact on cost, security, productivity and international expansion throughout his career.
€109,000 Documented annual savings from IT cost optimization
3 IT integrations following acquisitions (Feber, PlayByPlay, GEA)
7 Countries with IT rollouts or site relocations
01

IT cost optimization

  • €54,000/year saved in telecommunications by reconfiguring the corporate network to actual business needs
  • €30,000/year saved on mobile lines by renegotiating and switching carriers
  • €25,000/year saved on systems by migrating Azure servers to an on-premises platform
  • Reduced fixed telephony costs through global IP telephony rollout
  • Optimized systems costs through virtualization of the central platform
  • Reduced global MPLS telecommunications costs through supplier management
02

Information security

  • Authored the corporate Security Policy
  • Designed and executed a 5-year security plan, including risk and impact analysis
  • Reduced infection risk by centralizing internet access, with per-user access rules and dedicated antivirus
  • Automated security patch deployment across all equipment
03

Business continuity

  • Communications alert system to minimize the impact of outages
  • Secured communications at critical sites, minimizing the risk of business disruption
  • Designed and implemented a 4G contingency communications system as part of the Business Continuity Plan
  • Backup system for critical equipment, safeguarding key personnel information
04

Collaboration & productivity

  • Teleworking system with secure remote access (RSA SecurID)
  • Corporate intranet on SharePoint to improve internal communication
  • Helpdesk incident management system for the IT service
  • Corporate videoconferencing system, cutting travel expenses
  • Presence and access control system for HR
05

Systems & platforms

  • Optimized Active Directory, improving synchronization and operation
  • Virtual PBX system to improve customer technical support
  • SAP platform overhaul, with 50% more investment than prior years, improving performance, scalability, security and availability
  • Improved performance and reliability of the file system infrastructure
  • Designed and deployed a new wireless network for the logistics warehouse
06

International expansion

  • Built and integrated the IT department following the GEA Refrigeration acquisition by Clauger France across Southern Europe
  • Led IT integration of acquired companies: Feber, PlayByPlay and GEA
  • Set up IT for new international offices: Angola, Puerto Rico, USA, Mexico, among others
  • Office relocations: Madrid, Alicante, Italy, France, Mexico, Hong Kong, Shenzhen, Valencia, among others
  • Relocation of production and logistics plants in Alicante and Mexico
06 — LANGUAGES

Languages

Spanish
Native
English
International working environment
Italian
In progress...
Let's talk

Contact

Available to talk about IT infrastructure, digital transformation and international expansion projects.

07 — LINKS

Links

Additional personal tools and projects.